Ombudsman For Children’s Office Housing Homplaint Shows Children’s Best Interests Not Considered

The Ombudsman for Children’s Office (OCO) has published an investigation about children who were homeless for two years after leaving a domestic violence situation. This investigation revealed that decisions made based on incorrect information and the delay in developing national quality standards negatively impacted on the children involved. It also showed that the process the […]

Ombudsman Reminds Leaving Certificate Students Of Their Right To Complain

Ombudsman Peter Tyndall congratulated students on their results in the Leaving Certificate examinations and reminded them that his Office can independently examine complaints against all public third-level education bodies.   The Ombudsman’s Office can examine complaints about a range of education bodies including the State Examinations Commission, Student Universal Support Ireland (SUSI), Universities and Institutes […]

Complaints make public services better says Ombudsman Tyndall

Ombudsman Peter Tyndall wants to see more people complain about services provided by public bodies such as government departments, local authorities and the HSE. Launching his annual report for 2015 today (2 June 2016) the Ombudsman said that complaints can be used to improve the delivery of public services.     “In most cases the […]

Department sought repayment of €25,000 from man after his land flooded

A man complained to Ombudsman Peter Tyndall after the Department of Agriculture, Food and the Marine sought to recover a grant of over €25,000 from him following flooding of his land in Kerry. The man had received a grant under the Department’s Afforestation Scheme to establish a forest on his land. However the forest had […]