Complaints about public services remain high despite pandemic

Complaints to Ombudsman Peter Tyndall about public services, such as those provided by government departments, local authorities and the HSE, remained high in 2020 despite the pandemic.  The Ombudsman received 3,418 complaints from the public last year, a drop of 6% from the 2019 figures, but the highest number since 2015.  Speaking today [9 June] […]

Complaints make public services better says Ombudsman Tyndall

Ombudsman Peter Tyndall wants to see more people complain about services provided by public bodies such as government departments, local authorities and the HSE. Launching his annual report for 2015 today (2 June 2016) the Ombudsman said that complaints can be used to improve the delivery of public services.     “In most cases the […]

Children’s Ombudsman launches Annual Report

Complaints rise by 22% in 2011   Ombudsman for Children, Emily Logan, used the occasion of the publication of her annual report today (Tuesday) to acknowledge the contribution made by many individuals within the public sector to children’s lives while highlighting that the core principles of best interests and respect for the views of the […]