Complaints about public services remain high despite pandemic
Complaints to Ombudsman Peter Tyndall about public services, such as those provided by government departments, local authorities and the HSE, remained high in 2020 despite the pandemic. The Ombudsman received 3,418 complaints from the public last year, a drop of 6% from the 2019 figures, but the highest number since 2015. Speaking today [9 June] […]
Complaints make public services better says Ombudsman Tyndall
Ombudsman Peter Tyndall wants to see more people complain about services provided by public bodies such as government departments, local authorities and the HSE. Launching his annual report for 2015 today (2 June 2016) the Ombudsman said that complaints can be used to improve the delivery of public services. “In most cases the […]